During my many years as a Manager, Director and Vice President in Human Resources,
I consistently worked with my teams on creating a culture that aimed to retain and motivate employees.
We worked on making the pay and benefits structure more appealing. We ran programs, such as voluntary training and on-site daycare, to make our company more attractive as an employer. However, when we analyzed motivation and retention issues, we realized that these were not the key to success. It’s not that these employee-related initiatives were unimportant, but we mostly found that the immediate manager is more important.
The immediate manager creates opportunities for the best performance, builds a relationship of trust with employees and invests in their abilities – the manager is the critical player in building
a strong work environment.
The management coaching will help managers to become more effective at leadership and cooperation. In a series of sessions, the manager will establish and achieve clear goals that will result in leadership and business effectiveness for the benefit of the coachee, the organization and its people.
— “People leave managers, not companies” (Marcus Buckingham & Curt Coffman in
“First, Break All The Rules – What the world’s greatest managers do differently”)